Consumer Protection

Refund Policy

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Fair & Transparent

Return & Refund Procedures

At VASP Planner, we prioritize your satisfaction. This policy outlines our fair and transparent refund and return process for our gifts, flowers, cakes, and hampers.

1Eligibility Criteria

Products must be returned within 7 days of the delivery date.

Items must be unused, sealed, and in their original packaging.

Proof of purchase (order number, invoice) is required.

Perishables (flowers/cakes) are non-returnable unless defective.

Refund Timeline ➔

Step 1

Review

Inspection within 24-48 hours.

Step 2

Approval

Refund notification within 5 days.

Step 3

Credit

Money back within 7-10 business days.

Need Assistance?

If you have any questions about our Refund Policy or your specific order return status, please reach out to our dedicated support team.

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