Terms & Condition

1. Introduction

Welcome to VASP Planner, your premier online gifting platform. We specialize in delivering fresh flowers, delicious cakes, personalized gifts, and curated hampers to help you celebrate life's most precious moments. By using our website, you agree to abide by these Terms and Conditions. Please read them carefully before placing any orders.

2. Eligibility

You must be at least 18 years of age to make purchases on our website. If you are under 18, parental or guardian consent is required. By using VASP Planner, you confirm that all the information provided by you is accurate and truthful.

3. Product Information

We strive to present accurate descriptions and images of our gifts, flowers, and cakes. Due to the nature of fresh flowers and handcrafted cakes, slight variations in color, arrangement, or design may occur, which are a testament to their freshness and craftsmanship.

4. Pricing & Payments

• All prices are listed in Indian Rupees (INR) and are subject to change without notice.
• Payments are accepted through secure third-party payment gateways.
• Orders are confirmed only upon successful payment. Failed transactions will not be processed.

5. Shipping & Delivery

• Orders are typically dispatched within 1-4 business days.
• Delivery timelines vary by location and logistics partner.
• VASP Planner is not liable for delays caused by courier companies or unforeseen circumstances.

6. Returns & Refunds

• Returns are accepted within 24 hours of delivery for non-perishable items only if the product is defective.
• Perishable items like fresh flowers and cakes are not eligible for return or refund once delivered, unless they are incorrect or severely damaged.
• Personalized gifts are custom-made and are not eligible for returns unless there is a manufacturing defect or printing error.

7. Intellectual Property

All content on VASP Planner’s website—including text, images, packaging design, and branding—is the intellectual property of VASP Planner. Unauthorized use is strictly prohibited.

8. Limitation of Liability

VASP Planner is not liable for indirect, incidental, or consequential damages resulting from the use of our products. While we ensure the highest quality, please be aware of any allergies related to food items or flowers before consumption or handling.

9. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising shall fall under the jurisdiction of the courts in Bengaluru, Karnataka.

10. Contact Us

For any queries or support related to your order, please contact us:

Email: support@vaspplanner.com

Phone: +91 12345 6789

Address: #144 KGA Road, Domlur Layout, Bengaluru, 560071, India