🚀 Trusted by 1000+ Businesses Worldwide✦🌍 Serving 50 Cities Across 5 Countries✦💻 Custom Web & Mobile App Development✦📈 Result-Driven Digital Marketing✦⭐ 8+ Years of IT Excellence✦📞 24/7 Dedicated Support Available✦🚀 Trusted by 1000+ Businesses Worldwide✦🌍 Serving 50 Cities Across 5 Countries✦💻 Custom Web & Mobile App Development✦📈 Result-Driven Digital Marketing✦⭐ 8+ Years of IT Excellence✦📞 24/7 Dedicated Support Available✦
Everything you need to know about working with Future IT Touch.
General
General FAQ
What benefits can you guarantee?
Confidentiality guarantee — all client details will be kept confidential.
Price guarantee — minimum 50% cost-saving over on-site development.
Results guarantee — progress-linked payments weighted toward the end.
How do you assure solid project quality?
Our developers are dedicated to producing quality code. We have formal processes including periodic code reviews and design walk-throughs. Every project goes through QA/Testing professionals under stringent test-plans including black-box testing, white-box testing, test regression, and usage analysis.
How do you assure confidentiality?
We sign NDA and Confidentiality Agreements as required. All employees are bound by company's Non-Disclosure clauses.
For sensitive projects, we create isolated cells disconnected from any public network.
CD-Writers and large internet uploads require authorization.
Why should you trust Solution Analysts?
We believe trust and confidence are the foundation for any successful relationship.
We have completed projects for 100+ US/European clients.
We have been 8+ years in business, dedicated to the off-shore execution model.
Our list of references/testimonials speaks for us.
Can you guarantee time-bound results?
Yes — in some cases we bear project risks even before the first payment.
Do you offer any discount?
Our pricing is based on a long-term relationship aimed at giving maximum benefits to our customers.
Hiring
Hire Development
How do we start a near shore / offshore software development project?
Receive client's requirements
Research & Requirement Analysis
Prototype Development
Code Generation
Can I contact the team working on my project directly?
Sure. We recommend interacting primarily with the team leader to minimize miscommunications. We are comfortable with communication via phone, email, or Skype.
Do you have your own development centre, or do you subcontract?
We have our own development centre in Ahmedabad, India and we do not sub-contract.
Would you replace my developer if I'm not satisfied?
Yes. We will certainly replace your developer if we see a genuine shortcoming on the developer's end.
Do you provide technical support and maintenance?
Yes. We provide technical support and application maintenance services on request.
Are my business secrets safe with your company?
All information is kept confidential. We will NOT use this information other than for direct communication between you and the company.
If I hire a developer, are they dedicated only to me?
Yes. The developer you hire will work full-time (8 hours a day, 5 days a week) dedicating it only to you.
Will I own all of the source code produced?
Yes, you will. ALL work projects created by your Offshore Team are considered 'work made for hire' and the intellectual property rights are your sole and exclusive property.
Will my hired developers speak English?
Yes, all our developers speak English fluently.
Projects
Project Development
What contracts and agreements do you sign?
We sign NDA before initial discussions, and final contracts are drawn out in details. We are normally bound by the legal framework of our client's country and are a registered organization in India.
Can we do a Pilot Project first?
Solution Analysts welcomes you to try our services.
Our preferred Pilot Project is the first sub-system of a larger project or an independent project. Duration is typically 2–4 weeks.
We invest the same time and energy in Pilot Projects as real projects. Pilots are very different from prototypes.
Can you come on-site?
Yes we do, whenever required — especially useful in initial requirements gathering, final implementation or other pain points. Consultants work on-site at pre-decided rates.
What is expected from us during development?
It depends on the situation. We will ask you to provide some information if necessary.
How do we stay informed about progress?
We send regular project status reports via pre-determined update schedules (normally email) and ad-hoc meetings (tele-conferences or live chat).
Can I enforce our own coding standards?
Yes. Our developers can follow your coding standards in your favor.
Can you provide client references?
Yes, we can provide client references. We have built solid relationships by helping clients meet their business objectives. Clients regularly suggest our name for cost-effective, high-quality and on-time development.
Can I access code during development? What version control do you use?
You can use Subversion (SVN) or Concurrent Versions System (CVS) to access code during the development cycle.